Blog
Knowledge24: The Future of AI with ServiceNow
Knowledge24: The Future of AI with ServiceNow By Ramond Keesmekers, Head of Technology and Misha Macinski, Head of Consultancy Pink Elephant’s intrepid Heads of Technology and Consultancy landed in vibrant Las Vegas to attend Knowledge24, the huge annual… read more
Pink24 blog: ITSM trends and challenges in 2024
Our Head of Education, Nektaria Kriketou, was lucky enough to jet to Las Vegas for Pink24, the ITSM conference and exhibition hosted by our Pink Elephant buddies in America. Here, she shares her experiences and insights, including the key to successfully dealing with the changes that AI is making to the ITSM world.
Why ITSM is like Baking a Chocolate Cake
On National Chocolate Cake day, we discover the connection between the sweet treat and ITSM. It’s Saturday 27th January, and the Pink Elephant team are delighting in the excuse to wolf down slices of chocolate sponge – after… read more
The Role of Leadership in ITSM Success: Nurturing Growth and Excellence
By Shaz Akhtar, Pink Elephant Associate In the evolving world of IT Service Management (ITSM), the role of leadership cannot be overstated. As someone deeply involved in transformative ITSM projects, I have witnessed first-hand how effective leadership can…
What is Kanban, and why should businesses adopt this method? Pink Elephant’s blog will introduce you to the core practices of Kanban with its launch of the EXIN-certified Kanban e-learning course.Pink Elephant launches Kanban e-learning course
How does e-learning promote gender equality?
At Pink Elephant EMEA, we celebrated International Women’s Day in style on LinkedIn, but it made us think more deeply about other aspects of promoting gender equality. We asked Pink UK’s Learning & Development Consultant, Nektaria Kriketou, how… read more
How to Ruin your project – 6 pro tips!
Projects are the tricky things to accomplish. To save you some time, here are 6 tips for what NOT TO DO. Good luck! Tip 1. Don’t tell anyone anything. If teammates ask you what you are doing with your… read more
The ‘How’ of ITIL®
Your organisation has begun its ITIL journey. You have invested in education so people understand what this thing called ITIL is all about, and perhaps some have gone beyond the Foundation level to dig deeper into this framework… read more