Service Desk
Pink Elephant EMEA at SITS24
Pink Elephant EMEA is pleased to confirm its team is returning to exhibit at SITS – the Service Desk and IT Support Show – at ExCeL London on 17-18 April 2024. The exhibition, which is taking place a… read more
Why ITSM is like Baking a Chocolate Cake
On National Chocolate Cake day, we discover the connection between the sweet treat and ITSM. It’s Saturday 27th January, and the Pink Elephant team are delighting in the excuse to wolf down slices of chocolate sponge – after… read more
Pink makes waves with new IT Services company
Pink Elephant EMEA has announced the launch of a new IT Services company based in South Africa. Blue Ocean IT Services is a 100% subsidiary of Pink Elephant EMEA and is based in a brand-spanking new Managed Service… read more
Ten benefits of outsourcing a service desk
What are the benefits of outsourcing an IT service desk? When you want to offer that vital human touch to your customer service but you don’t want to employ a whole service desk in-house, then outsourcing is the… read more
Visit Pink Elephant at SITS 2023!
It’s the most wonderful time of the year for the IT Service Management sector when the Service Desk & IT Support Show (SITS 2023) rolls back into town. The two-day free event returns to the ExCeL in London… read more
IT Service Management Tooling
Organisations regularly approach Pink Elephant seeking guidance concerning emerging trends and technologies regarding ITSM tools. Such guidance enables the analysis of existing practices within organisations and associated strategy development. Topical areas of consideration include: ITSM Tool Market Background…. read more